Getting started: secure setup & confidence
Welcome to the getting started hub. This guide is written for people who want to set up a secure hardware wallet experience, register for official updates, and learn the basics of safe custody for digital assets. Use this page as a central reference: sign up for onboarding tips, read the setup checklist, and follow best practices when you start using a hardware wallet.
Why start here?
Starting at ledger.com/start connects you to clear, practical instructions and curated knowledge that helps you avoid common mistakes. The goal of this page is to demystify the initial steps — from unboxing to confirming your first transaction — while always reminding you to protect your recovery information and personal data.
Quick checklist
- Buy genuine hardware from official channels or verified partners only.
- Follow the included instructions to initialize your device; never skip steps.
- Never share your recovery phrase with anyone — Ledger staff or support will never ask for it.
- Record the recovery phrase offline and store it securely, in more than one safe location if needed.
- Sign up for official security updates and firmware notifications via the form on this page.
Step-by-step overview
First, unbox your device and follow the manufacturer-supplied quick start guide. Power on the device, create a PIN, and write down the recovery phrase on the physical card included. After that, install the companion desktop or mobile application recommended by the vendor and run the official onboarding assistant to verify your device. This verification ensures the device has not been tampered with and that firmware is up to date. Only then should you move funds to your new wallet.
Safety and best practices
Security is layered: use a strong PIN on the device, enable device lock timeouts, keep your companion app updated, and ensure your computer or phone is free from malware. If you plan to store significant value, consider splitting backups and using a trusted custody strategy. Above all, never enter your recovery phrase into any online form or share it in photos, emails, or chats. If someone asks for it — it is a scam.
What you’ll get when you sign up
Joining the mailing list gives you timely firmware alerts, setup walkthrough videos, guides on advanced features (like using multiple accounts and apps), and security best practices. We will never request your seed phrase by email. Expect clear, plain-language messages focused on staying secure and getting the most out of your hardware wallet.
Note: This page is an onboarding and signup example designed for educational and demonstrative purposes. It intentionally avoids asking for any private keys, recovery phrases, or sensitive wallet material. If you are following a live vendor setup, always use the vendor's official instructions and secure channels.